Privacy Policy

1. Information We Collect

Information You Provide Directly

• Account registration details (email address, username, display name)
• Profile information (avatar, bio, status, linked accounts)
• Messages and content you send through the Service
• Files, images, and other media you upload
• Communications with our support team

Information Collected Automatically

• Log data including your IP address, browser type, operating system, and referring URLs
• Device information including hardware model and unique device identifiers
• Usage data including pages visited, features used, and time spent on the Service
• Voice and video connection metadata (not recording content without consent)
• Cookies and similar tracking technologies (see Section 6 below)

Information from Third Parties

• Authentication data if you choose to sign in through third-party providers
• Information from integrated services you connect to your account

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service
• Create and manage your account
• Process and deliver messages and content between users
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze usage trends to improve the Service
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Enforce our Terms of Service and other policies
• Comply with legal obligations

We do not sell your personal information to third parties. We do not use your message content to serve targeted advertisements.

3. Data Storage and Security

Your data is stored on servers located in the United States. Squeak is developed by a team based in the United Arab Emirates; however, all user data is processed and stored within US-based infrastructure.

We implement industry-standard security measures to protect your information, including encryption in transit (TLS/HTTPS) and at rest, access controls, and regular security audits. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We retain your data for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us.

4. Data Sharing and Disclosure

We may share your information in the following circumstances:

• With other users: Information you post publicly on the Service (such as profile information and public messages) is visible to other users.
• Service providers: We may share information with third-party vendors and service providers that perform services on our behalf, such as cloud hosting, analytics, and customer support.
• Legal requirements: We may disclose information if required by law, court order, or government authority, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business transfers: If Squeak is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With your consent: We may share your information with third parties when you have given us explicit consent to do so.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• The right to access the personal information we hold about you
• The right to correct inaccurate or incomplete personal information
• The right to delete your personal information
• The right to restrict or object to our processing of your personal information
• The right to data portability
• The right to withdraw consent at any time

To exercise these rights, please contact us at privacy@squeak.im. We will respond to your request within 30 days.

You can update your profile information and account settings directly within the Service at any time. You may also delete your account through the account settings page.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on the Service and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier.

We use the following types of cookies:

• Essential cookies: Required for the Service to function properly, including session authentication.
• Preference cookies: Used to remember your settings and preferences.
• Analytics cookies: Help us understand how users interact with the Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept essential cookies, you may not be able to use some portions of the Service.

7. Children's Privacy

The Service is not directed to children under the age of 13 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personally identifiable information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under the relevant age of consent, we will take steps to delete that information.

8. International Data Transfers and GDPR

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, your information will be transferred to and processed in the United States. We rely on standard contractual clauses and other appropriate transfer mechanisms to ensure your data is protected in accordance with applicable law.

For users in the EEA, our processing of your personal data is based on the following legal grounds:

• Contract performance: Processing necessary to provide the Service you have requested.
• Legitimate interests: Processing for our legitimate interests such as fraud prevention, security, and service improvement.
• Legal obligation: Processing required to comply with applicable laws.
• Consent: Processing based on your explicit consent, which you may withdraw at any time.

If you are located in the UAE, we comply with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and related regulations. You have the right to access, correct, delete, and restrict processing of your personal data under applicable UAE law.

You have the right to lodge a complaint with your local data protection authority if you believe our processing of your personal data violates applicable law.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: